REFUND POLICY

Refund Policy for The Wilson Method Training Platform Eligibility for Full Refunds:

We are committed to ensuring satisfaction with your educational experience on The Wilson Method Training Platform. We offer full refunds under the following conditions:

Any purchase made on our platform is eligible for a full refund within 30 days, no questions asked. If you're a returning paid subscriber and have been inadvertently charged for the next month's subscription after intending to cancel, we will issue a full refund provided you contact us within the 3-day window following the charge.

Non-Refundable Charges:

There are certain situations where refunds cannot be provided:

Any requests made beyond the 30-day mark from the initial charge date will not be eligible for refunds.

Any discounted Live event.

Refunds for Physical Products:

For customers who have purchased physical goods ("hard goods") from The Wilson Method Training Platform or any associated brands, the following refund policy applies:

Refund requests must be submitted in writing within thirty (30) days from the purchase date by contacting [email protected]. The request must include a valid reason for return and confirmation of the item's dispatch back to The Wilson Method Training Platform, adhering to return instructions provided via email upon your refund request. Returned items must be in like-new or re-sellable condition, subject to our reasonable discretion.

Need Assistance?

If you encounter any issues or have concerns, please don't hesitate to reach out. Contact us directly, share your concerns, and we will collaborate with you to ensure your satisfaction.

Related Inquiries:

Account Suspension:

Understand why an account might be suspended and how to resolve it. Updating Payment Information: Steps to update or change your credit card details for your subscription plan.

Data Management Post-Cancellation: Learn about how your data is handled should you decide to cancel your subscription.

Trial Period Details:

Clarification on what is included in the first 30 days of free access.

Account Cancellation Process: Guidance on how to cancel your account smoothly and efficiently.

We value our relationship with each student and aim to make your educational journey as rewarding as possible. For any further details or questions, please reach out to [email protected].